Reviewer:
Jerry Parnell
from Hot Springs, AR United States
the pressure setting is not correct
Was this review helpful to you?
0 of 0 people found the following review helpful:
shipment of product
May 18, 2013
Reviewer:
Robin Holbrook
from Kingsville, ON Canada
The cpap machine arrived in 5 days, great shipping network. Also to correct the pressure setting, I was able to call the help line and was able to get the info needed on resetting the pressure. Great service!
Was this review helpful to you?
0 of 0 people found the following review helpful:
Plastic smell/odor
May 16, 2013
Reviewer:
W W Ferguson
from Irving, TX
I had a good purchase experience with CPAP-SUPPLY when I bought my Zzz-PAP and will be back as I need supplies or equipment. When I fired up the new Zzz-PAP I noticed a strong plastic smell, so strong that I could not use the machine. Washing the filter and hose did not fix the problem. Neither did a new hose. I found several reports online and tried some of the remedies listed. No luck. A couple weeks later I was in Pelham, AL on business. I stopped by a CPAP shop in the area to see if they had any ideas on how to get rid of the plastic smell. They suggested a "bulb filter". It is labeled as an anti-bacterial filter and fits between the machine and hose. It worked. I found a similar filter on the CPAP-Supply site for $3.50 and highly recommend getting one when you buy a Zzz-PAP machine. The new Zzz-PAP has been traveling with me for about 2 weeks and I am enjoying the lighter load. Special thanks to the staff at Neighborhood CPAP for recommending the filter.
Was this review helpful to you?
0 of 0 people found the following review helpful:
Very pleased
May 13, 2013
Reviewer:
Michael
from Phoenix, AZ United States
This machine is an excellent value. I bought it for a travel/backup machine, and because it can use batteries which my older model cannot. The settings menus were easy to navigate, and I was able to set the ramp time to zero before first use. The rest was just an awesome night of sleep! I kind of want another one of these so I can just retire my older Resmed unit. Thank you CPAP-Supply!
Was this review helpful to you?
0 of 0 people found the following review helpful:
From Japan
April 27, 2013
Reviewer:
Motohashi Kimio
from Tokyo Japan
I cannot speak English. As for the exchanges with your company through translation software. I had you advise it about prescription and a product from your company, and the machine arrived at Japan without a problem. These exchanges will become the information that is good for Japanese SAS patient. Thank you.