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Reviewed by:
Arnold DeLee
from Clinton, LA United States on 4/15/2020
5
fast turn around on warranty
I had a travel Z1 machine that showed an error message shortly before I was to travel out of the country. I called Drew and he initiated a warranty replacement immediately. I got the new one within 3 days! Always love the service.
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Reviewed by:
Nancy Houghton
from Bainbridge Island, WA United States on 1/17/2020
5
Excellent service
My Cpap machine that I bought 2 y and half before got some problem. All what I needed to do iwas just one call and they took in charge ... excellent post sale maintenance..haissam
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Reviewed by:
haissam EL HAJJ
from montreal, QC Canada on 2/13/2019
5
Returned a HDM Z1 for replacement
I love my Z1 and have come to depend on it. It gets a lot of use. Unusual but by Z1 failed unexpectedly. CPAP-Supply.com sent an RMA quickly and helped me return the unit for diagnosis. HDM got me a brand new machine so I am back in the zone. Really appreciate the no-hassle, businesslike approach. These guys are very busy but leave a message and they will get back to you.
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Reviewed by:
Peter Wigley
from Corning, NY United States on 1/17/2019
5
Warranty replacement
Fast and courteous replacement
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Reviewed by:
Mark
from La Jolla, CA United States on 7/25/2018
5
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